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  Travel Insurance   Toll Free - 1800-209-0144
(Only for India)

Our claim process is simple and easy

Important: Notify Bajaj Allianz Medical Assitance Department before Seeking Medical Consultation.
In case of medical sickness or accident please call and notify us at +91- 20- 30305858 (24/7 service).

It is important to notify us before seeking any medical consultation while you are traveling abroad (unless it is an accident or emergency). We have a coordinating doctor on duty to speak to you and provide medical advise. We can also provide medical referral for any specialist doctor or hospital.
If you need hospitalization
If you are admitted to a hospital after OPD consultation or otherwise please notify us immediately.
The Insurance medical assistance department (doctor) will discuss your medical condition with the Treating doctor and if it is confirmed that the admission to a hospital is NOT due to any pre-existing conditions or any conditions listed in the exclusion list, then the Insurance Company shall guarantee payments to the hospital and settle the payments with the hospital.
Documents Required:
In order to expedite processing of the claim you must send the following documents immediately by fax to
or scan and email to us at
  • Completed Claim Form signed by the Treating Doctor and you
  • Name, address and contact details of the Local / Family Medical Doctor in India
  • Signed copy of the RELEASE OF MEDICAL INFORMATION FORM (ROMIF) to authorize your Treating Doctor and Local Medical Doctor in India to release your medical information to the Insurance Medical Assistance Department
  • Treating Doctor's medical report
  • Estimated medical expenses
  • Date of Travel from India
  • Details of domestic health Insurance policy, if any (Policy No, name and address of insurance company)
  • Copy of passport with exit stamp from India and entry into overseas country
Your prompt submission of the above documents / information (ROMIF, LMO details, Medical Reports, estimated medical expenses, Claim Form) will enable the Medical Assistance Department to make a medical assessment and recommendation of coverage thereby facilitating the claims process.
Important Numbers: For any further clarifications please do not hesitate to contact us at Telephone +91-20-30305858,
Fax +91-20-30512207or email to us at
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