Car Insurance Claim Process For Motor OTS Feature

Introduction to Car Insurance OTS Feature

In this fast moving world, we care for your well-being and value your precious time. To ensure a smooth car insurance claim settlement service for you, we have designed Motor OTS (Motor On-The-Spot) feature, which is available in our Insurance Wallet App.

Motor OTS for car is a mobile based motor insurance claim settlement service, which allows you to settle your car insurance claims up to INR 30,000 in 20 minutes. All you need to do is use the app to file claims, click and upload pictures of the damage done to your vehicle and receive the claim amount in your bank account instantly.

Benefits of using Car OTS Feature

• Settlement of claim up to INR 30,000 within 20 minutes easily, quickly and conveniently
• Hassel free settlement of claims before repair of your vehicle just by using your mobile phone
• Paperless car insurance claim process without submission of repair bills
• Receive claim amount directly in your bank account
• Online documents submission process
• Customer empowerment through digitization
• Access this feature from anywhere in India

Car Insurance OTS Feature Claim Settlement Process

Step 1: Register on Insurance Wallet App

• Download our Insurance Wallet App on your android and iOS device.
• Register or login to access the Motor OTS feature of App to experience smooth car insurance claim process.

Step 2: File car insurance claim

• Enter your policy details and the details about the accident (like location, date and time) in the Insurance Wallet App.
• Save these details and click on Register button to file your claim and start your car insurance claim process.
• You will receive an SMS on your registered mobile informing you about the claim registration number once you initiate the car insurance claim procedure.

Step 3: Self-inspect and upload pictures

• Proceed to fill in the digital claim form and submityour NEFT details.
• Upload the photographs of the damaged parts by clicking pictures from your mobile, clicked from different angles, as per the instructions given in the app.
• In the next step, upload your RC (Registration Certificate) and driving license.
• After scrutinizing the details and documents submitted by you, as a part of car insurance claim process, you will receive an SMS on your mobile, intimating you about the claim amount proposed by the insurance company.

Step 4: Receive the claim amount instantly

• Use the link provided in the SMS to agree/disagree with the claim amount proposed by the insurance company.
• If you are satisfied with the claim amount, click on agree button to receive the claim amount in your bank account.
• If you are not satisfied with the claim amount proposed by the insurance company, click on the disagree button to receive a call back from our claim settlement team.

You can also track the status of your car insurance claim procedure using the unique features of Insurance Wallet App.

Difference between Motor OTS vs. Regular Car Claim Settlement