Travel Insurance Frequently Asked Questions

In case of any early return of the insured person prior to expiry of the policy period the company will refund premium at the following rates subject to no claims being incurred on the policy.

No, there is no network of hospitals, the insured is free to visit any hospital or doctor.

Yes, you can buy Bajaj Allianz Travel Insurance plan for your parents and relatives using international debit or credit cards. The email copy of the policy is a valid legal document and proof of your insurance cover.

The plan can be renewed online by filling a form before 7-10 days of the expiry of coverage. We will get an approval from the concerned team for an extension of the policy within 24 hours. Travelers can initially buy the policy for 180 days and renew the same plan for another 180 days. Similarly students can buy the policy for one year and later renew the policy for the one more year.

All the information required to complete the application is available in the applicants passport. The main data elements are the applicants complete name, passport number, date of birth, mailing address and telephone number in India, the assignee (the beneficiary for the policy in the event of death or dismemberment of the traveler) and the correct travel dates

The minimum duration varies for different insurance plans. It is typically for as little as five days.

Bajaj Allianz travel insurance policy covers the insured for medical expenses incurred during travelers' overseas visit. The terms and conditions of travel insurance coverage is available in the plan brochure.

In case of inpatient hospitalization medical expenses the insured or their close ones should intimate the insurance company and give policy details. Insurance company will speak to the hospital and arrange for direct billing. In the event of outpatient medical, the claims procedure varies depending on the plan chosen.

Yes, senior citizen travelers who are aged 71 to 85 years are also eligible to buy Bajaj Allianz travel insurance policy for 6 months with $50,000 coverage. Refer to Bajaj Allianz Senior Citizen Travel Insurance for more details.

When the insurance application and the payment is completed online, you will immediately get a confirmation email along with insurance details. You will then get a policy document in the PDF format by email (within a few hours and at most within one working day). The policy document will have your name, policy number, insurance company's contact information such as the toll-free telephone number and the address where claims should be submitted.

One of the important features of this policy is Emergency Cash Advance. It is an assistance service, wherein the company facilitates providing emergency cash to the insured during incidents such as theft/burglary of luggage/money or hold ups by co-coordinating with the insured person's relatives in India to provide emergency cash assistance to the insured person as per his requirement, up to the limit specified in the policy schedule.

In case of any claim or assistance abroad call Toll-Free Numbers :

When dialing a universal toll free number the caller must first dial the appropriate country's int'l access code (+) as illustrated above.

Call Toll Free : 1800-102-5858 (for BSNL/MTNL lines only) or 020-30305858